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Customers – Moving a Customer Payment to Another Deal

Move Customer Payments to Other Deals

In some cases, customers might have more than one deal and make a payment for everything at once. Operators can use the feature “Move customer payment” that is available in the Deals Listing by:

  • Selecting the checkbox of the deal the payment has been registered for
  • Clicking the pencil icon
  • Selecting “Move Payment to other Booking”
  • Filling out the details regarding the target deal and amount to be moved

Important mention: both of the deals have to be in the same currency for the payment move to be available.

The Target Deal field has a search function integrated in it and will update as you type. After moving the payment, the two respective deals will be shown in the Deals Listing. 

A screenshot of the move customer payment option in Victoury

Both Deals will have a record added in the Customer Payment Accountings section with more information about the transfer.

A screenshot of the move customer payment option in Victoury after a payment has been moved